Senior Accounting Clerk

The Senior Accounting Clerk works under the general direction of the City Recorder to support daily department operations, including records management, customer service, and office administration. This position ensures efficient workflow, maintains compliance with city policies and procedures, and provides support to staff and the public.  Strong organizational skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced environment are essential. 

EXAMPLES OF RESPONSIBILITY

• Assists the City Recorder in maintaining official city records in compliance with records retention laws.
• Coordinates daily office operations, including workflow, inventory management, and customer service. 
• Provides administrative support during Board of Mayor and Aldermen meetings when the City Recorder is unavailable.
• Processes business licenses, tax receipts, permits, and other departmental records with accuracy and timely.
• Responds to public information and open records requests in compliance with state law and city policy.
• Provides customer service to residents, businesses, and external agencies.
• Supports departmental projects by tracking deadline and coordinating internal communication. 
• Provides guidance and daily support to administrative staff and assists with workflow. 
• Assists with financial duties, including receipting, reconciling transactions, processing deposits and verifying accuracy of departmental records. 
• Ensure office procedures are followed consistently.
• Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

1. Knowledge of office management practices, including staff coordination, workflow organization, and customer service standards. 
2. Working knowledge of local government operations and records retention laws.
3. Ability to maintain accurate and organized records in accordance with state and municipal requirements.
4. Ability to communicate effectively, both verbally and in writing, with city staff, elected officials, other agencies, and the public.
5. Strong attention to detail and ability to maintain accuracy while managing multiple tasks.
6. Ability to follow established procedures and adapt to departmental needs.
7. Proficiency in computers, office software, and records management systems.
8. Ability to provide support staff, maintain a positive professional team environment, and address customer service issues with discretion.

• Valid Tennessee Driver’s License

  EDUCATION, TRAINING AND EXPERIENCE QUALIFICATIONS 

• Associate’s degree in business administration, Public Administration, Office Management, or related field.
• Three (3) years of progressively responsible administrative or office management experience, preferably in government or a regulated environment.
• Experience in records management, customer service operations, or municipal functions preferred.
• Certification as a Certified Municipal Finance Officer (CMFO) through the State of TN or able to acquire within one year.
• Equivalent combinations of education and experience may be considered.

ADA REQUIREMENTS

Physical Requirements - Physical demand requirements are at levels for those of sedentary work.  Must be able to lift and/or carry weights of five to ten pounds and occasionally up to forty pounds; occasional bending, kneeling, stooping and reaching above shoulder level; manual dexterity in the use of fingers, limbs or body to operate office equipment; may involve extended periods of sitting at a keyboard.

Sensory Requirements - Tasks require visual perception and discrimination including color and depth.  Tasks require perception and discrimination of sound.