TECH
Technology Empowered City Hall
A Partnership of the Tennessee Municipal League and VC3
You need secure and effective technology solutions to serve residents, businesses, and visitors. As a benefit to its members, TML created a partnership with VC3, a company with 25 years of proven experience serving municipalities across the country.
TML members gain reliable, safe, and innovative technology solutions from VC3 at a discounted rate.
Unlock your city’s vision with Technology Empowered City Hall.
Engage Your Residents
- Websites – Roll out an updated, mobile-friendly website with features that make it easy for residents to find information and do business with your city.
- Online Business Platform – Move to web-based forms to make it easy and secure for your residents to pay for city services and do business online.
Strengthen Your Team
- Desktop & Software Solutions – Simplify budgeting with predictable costs; keep computers up-to-date, secure and reliable; or easily adjust software licenses as your employee count changes.
- IT Help Desk – Enjoy peace of mind with a team on call 24/7 to fix technology issues.
- Phone Services – Improve call quality, gain state-of-the-art user features, and resolve issues in minutes with VoIP management & monitoring.
- Business Intelligence – Turn your city’s key performance indicators into interactive, visual dashboards with Municipal PulseTM. Monitor metrics and make informed decisions about public safety, public works, parks & recreation, and other services.
Secure Your Information
- Cybersecurity – Minimize the risk of a cyberattack on your city’s software, network, and connected devices with in-depth analysis and employee training.
- CJIS Compliance – Secure your city’s data, network and remote access connectivity in compliance with the FBI’s Criminal Justice Information Services (CJIS).
- Backups – Employ secure off-site backups of your city’s entire IT infrastructure to avoid unnecessary risk.
- Disaster Recovery – Avoid painful downtime and continue to serve your residents by accessing your systems within 2 hours of a disaster.
- Email Archiving – Meet Tennessee’s email retention requirements with an easy-to-use tool that employees will also enjoy using to manage email.
- Cloud Services – Reduce capital expenses and secure your city’s data from breaches and disasters by moving data, applications, and other assets to enterprise-grade data centers.