TECH

Technology Empowered City Hall

A Partnership of the Tennessee Municipal League and VC3

You need secure and effective technology solutions to serve residents, businesses, and visitors. As a benefit to its members, TML created a partnership with VC3, a company with 25 years of proven experience serving municipalities across the country.

TML members gain reliable, safe, and innovative technology solutions from VC3 at a discounted rate.

Unlock your city’s vision with Technology Empowered City Hall.

Engage Your Residents

  • Websites – Roll out an updated, mobile-friendly website with features that make it easy for residents to find information and do business with your city.  
  • Online Business Platform – Move to web-based forms to make it easy and secure for your residents to pay for city services and do business online.

Strengthen Your Team

  • Desktop & Software Solutions – Simplify budgeting with predictable costs; keep computers up-to-date, secure and reliable; or easily adjust software licenses as your employee count changes.
  • IT Help Desk – Enjoy peace of mind with a team on call 24/7 to fix technology issues.
  • Phone Services – Improve call quality, gain state-of-the-art user features, and resolve issues in minutes with VoIP management & monitoring.
  • Business Intelligence – Turn your city’s key performance indicators into interactive, visual dashboards with Municipal PulseTM. Monitor metrics and make informed decisions about public safety, public works, parks & recreation, and other services.

Secure Your Information

  • Cybersecurity – Minimize the risk of a cyberattack on your city’s software, network, and connected devices with in-depth analysis and employee training.
  • CJIS Compliance – Secure your city’s data, network and remote access connectivity in compliance with the FBI’s Criminal Justice Information Services (CJIS).
  • Backups – Employ secure off-site backups of your city’s entire IT infrastructure to avoid unnecessary risk.
  • Disaster Recovery – Avoid painful downtime and continue to serve your residents by accessing your systems within 2 hours of a disaster.
  • Email Archiving – Meet Tennessee’s email retention requirements with an easy-to-use tool that employees will also enjoy using to manage email.
  • Cloud Services – Reduce capital expenses and secure your city’s data from breaches and disasters by moving data, applications, and other assets to enterprise-grade data centers.